1 reviews | Active since Jul 2016

10 Jul 2016, 08:49

Honesty and integrity at Mugg and Bean

<p>I wish to applaud Amos Kampinya for his efforts to return my phone to me after leaving it in the restaurant. I admire such service</p>

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Replies (2)
Mugg And Bean
Mugg And Bean's reply20 Jul 2016, 07:56
Official

Thank you very much for taking the time to report your experience with our Lower Sabie branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer Care

Mugg And Bean
Mugg And Bean's reply20 Jul 2016, 07:59
Official

Good day Wendy

We would like to apologise for apologise for the incorrect standard response, We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Lower Sabie branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer Care