Gross food!
Went to the Mugg n Bean in Boskruin and i have to say that their food us pathetic. I ordered a cheesecake which had started to go grey in colour at the base of the cheesecake and tasted like it was a few days old,instead of the cheesecake being creamy it was hard!! I then ordered a toasted cheese and chips and was shocked to have receieved just enough chips to be counted on my fingers. I btought this to the managers attention and she informed me that they only serve 150g of chips. On a visit to the branch at Reds Mall just two days prior i had enough chips to cover half my plate. Will never eat at this Mugg And Bean again!!!
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***