KH
Kenny H
1 reviews | Active since Jun 2018
22 Jun 2018, 12:45
GET LESS
Being from out of town, working at the airport, leaves the mugg & bean the only restaurant to grab a meal at lunch. The menu is limited and the food tastes good, however the portions are not as promised by slogan GIVE MORE. Value for money is definitely not the norm. Some items that are not available are simply left off without substitution, yet the same high prices remain. Sub standard service.
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Mugg And Bean's replyOfficial
22 Jun 2018, 15:41To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,
Mugg And Bean's reply22 Jun 2018, 15:41
Official
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,