SH
Sarah H
1 reviews | Active since Sept 2011
14 Mar 2015, 10:53
Food inedible
Mugg & Bean generally serves consistently good food but the food I was served last night was inedible. I ordered the Thai butternut and chickpea curry - the menu said that the meal was made with coconut milk, but there was no coconut milk in the dish I was served. It was simply boiled butternut and chickpeas in water. The egg noodles were cold and rubbery. I was extremely disappointed.
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Mugg And Bean's replyOfficial
16 Mar 2015, 12:47Hello SarahH,
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Mugg And Bean's reply16 Mar 2015, 12:47
Official
Hello SarahH,
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care