JR
Janine R

1 reviews | Active since Dec 2012

29 Sept 2016, 23:42

Feeling **********

<p>Disappointed.Bought Mugg and Bean hot chocolate 500 g sachet at Blue Route Checkers.Emptied the contents into a 200g jar only to find it filled the jar 3/4 of the way.What a *******.</p>

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply17 Oct 2016, 10:22
Official

Thank you very much for taking the time to report your experience with our Blue Route branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg & Bean

Customer Care: ***

Best regards,