MN
Marnus N
1 reviews | Active since Jan 2012
10 Mar 2015, 12:28
Fast Service, Great Waiter
Went to Mugg & Bean on the 27th of April.<br> We were hungry but only had 30 Mins till our 8PM movie started.<br> <br> Bongani assured us he could have our food there within 8 minutes.<br> I was very skeptical, Especially because every other mugg and bean I've been to has had absolutely shocking service. But Sure enough he was there in under 10 mins with our food.<br> <br> He even noticed that the glass was dirty after already pouring a beverage, He got a new beverage and a clean glass. Without us even asking!<br> <br> He should be a manager..
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Mugg And Bean's replyOfficial
11 Mar 2015, 10:50Hello MarnusNieuwoudt,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Centurion Mall branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Centurion Mall branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Mugg And Bean's reply11 Mar 2015, 10:50
Official
Hello MarnusNieuwoudt,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Centurion Mall branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Centurion Mall branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care