False advertising?
<p>I was reat hungry so I bought some lunch today from the small Mugg and Bean inside the pick n pay in Kenridge Centre in Kenridge Durbanville this afternoon. The only price that appealed to me was for a ham, mozzarella and pesto croissant. </p> <p>So I ordered it along with a smoothie and left. The smoothie was horrible so I didnt finish it, and when I got to work I opened my food to eat it, only to discover there was ZERO ham on it. I'm really miff about this! Because at the insane price i was charged for a croissant with mediocre toppings (not even spread out, just clumped in the middle of the croissant), the job still wasn't done correctly. </p> <p> </p> <p>Seriously? How can a person forget the best ingredient!?</p>
Thank you very much for taking the time to report your experience with our Durbanville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care
Thank you very much for taking the time to report your experience with our Durbanville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care