DR
Diana R

1 reviews | Active since Sept 2009

31 Mar 2015, 09:53

Excellent, friendly service

On our way back to Durban on Sun 29 March, we stopped at Mugg and Bean at the Petroport for refreshments. My boyfriend tasted what I had ordered and asked if he could change his order to mine. Gugu and her assistant were friendly and accommodating. Nothing was too much trouble, and all done with a smile and a wonderful attitude that is rare these days. What a wonderful experience!

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Replies (1)
Mugg And Bean
Mugg And Bean's reply31 Mar 2015, 16:39
Official
Hello PZB,

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Petroport, Durban branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Mugg and Bean Customer Care