Disgusting Service.
<p>Absolutely shocked at the treatment I received today at MUGG AND BEAN SC MALL. Arrived and was eagerly greeted by a male waiter standing at the door. When I told him not to worry about menus I just wanted take away coffees as I have done on many occasions and have always tipped. He threw the menus down and told the other 3 waiters standing at the door that he refuses to serve us. At which point all 4 of them proceeded to argue about the fact that none of them wanted to help us. DISGUSTING!! I will NEVER support your store again!</p>
Thank you very much for taking the time to report your experience with our ( South Coast Mall) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Mugg and Bean team
Thank you very much for taking the time to report your experience with our ( South Coast Mall) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Mugg and Bean team