1 reviews | Active since Jan 2013
Disgusting SERVICE
I am absolutely disgusted in the service I have been receiving From Mug and Bean staff DO YOU ****** KNOW WHAT customer service is... I can't believe that it's been one month and 8 days and I have not gotten my money back JOLENE NEEDS TO FIND A NEW FILLPEN JOB SHE IS AN EMBARRASSMENT TO YOUR ESTABLISHMENT AS FOR Charles he needs to go for customer service training. between the two of them they have falsely closed my complaint such dishonest people, all I want is my ****** money back *** is wrong with you people. No one has ever offered an apology.... YOU PEOPLE ARE DISHONEST MAKE ME SICK I WILL SHOW PEOPLE WHO MUG AND BEAN REALLY IS... customers mean nothing all you want is the money that's all you people want. I am contacting Ben Filmalter maybe he will be decent enough to offer an apology and my money back
Thank you very much for taking the time to report your experience with our Fourways branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Fourways branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Mugg and Bean Customer Care