LG
Lwanda G
1 reviews | Active since Feb 2016
17 Feb 2016, 14:07
Disgusting Expired Food
I went into a Mugg and Bean On the Go at a Total Garage in Pretoria East last night for coffee and a ****in. The ****in I bought was stale! Their adverts are lies, telling us about their fresh ****ins when they are not! <br> I have already had poor service at a Mugg and Bean restaurant. I'm fed up to the point of spreading the word on social media. Completely unacceptable!!!!!<br>
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Mugg And Bean's replyOfficial
18 Feb 2016, 11:50Hello Elle_G,
Thank you very much for taking the time to report your experience with our Total Garage in Pretoria... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Total Garage in Pretoria... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Mugg And Bean's reply18 Feb 2016, 11:50
Official
Hello Elle_G,
Thank you very much for taking the time to report your experience with our Total Garage in Pretoria... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Total Garage in Pretoria... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care