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Mugg and bean MAKRO CORNUBIA Pathetic service for your *********** manager and staff. Rude to my son and he is 7years old ! We ordered a ****in, a chai latte and a coffee and my son wanted a biscuit because he loves the one that is served when he normally has his chai. Your manger who refused to give his name said it’s for cappuccino’s only and for “some other customers” what I would like to know is, what did he mean by this.

I am in mugg and bean daily and I’ve never heard this or been humiliated like this.

Who is “some other customers” he was rude and raised his voice he also refused to give his name as did the equally *********** LIHLE BEHIND THE CASH DESK WHO CLAIMED THERE IS NO CUSTOMER SERVICE EMAIL THAT SHE KNOWS ONLY THAT NAMELESS MANAGER HAS IT, he even say “SHES NOT GOING TO GET MY NAME”

Finally I got ahold of your customer service and the call kept cutting. Once he heard me on the phone he conceded that his name is as AB and suddenly became very polite.

I would like an apology- that’s all I want, he humiliated me and I did not like his comment “some other customers” are all customers not paying customers and should be treated the same or does mugg and bean apply preferential treatment and on what basis.