Dirty cutlery

<p>We went to hve lunch at the Mugg and Bean at Gallaria on Saturday. Unfortunately only after the s**** touched my mothers food did she realise the s**** was disgustingly dirty and was clear as day that the s**** was not washed since it got used in someones hot chocolate or something. HOW was this not seen by the staff member who brought it?? And only after we had to complain further was the meal taken off the bill as my mother had no longer the appitite to eat there or the food the s**** touched. Wont be eating there ever again.</p>