BW
Brigette W
1 reviews | Active since May 2015
27 May 2015, 16:15
Delighted customer
My favorite delight breakfast (no egg-VEGAN), has been taken off the new menu!(sad face)<br> I have been to other mugg&beans and couldn't get my old delighted favorite!<br> <br> BUT at Irene Farm Village I ordered it as usual.<br> The waiter&manager knows me for the last 5 years and they made a plan without knowing that I knew it was taken off.<br> They worked with a breakfast sandwich on their new menu and there within 15 minutes I was served my Delight breakfast!<br> <br> Thank you sooooo much!<br> You guys are the BEST!<br> Brigette<br> ***
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Replies (1)
Mugg And Bean's replyOfficial
28 May 2015, 10:31Hello Brigettew,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Irene Pretoria branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Irene Pretoria branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,
Mugg And Bean's reply28 May 2015, 10:31
Official
Hello Brigettew,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Irene Pretoria branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Irene Pretoria branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Best regards,