SS
Simeon S

1 reviews | Active since Apr 2018

20 Aug 2018, 07:50

Coffee Shop Without Coffee?

East London Airport Mugg and Bean had NO coffee from when they opened early in the morning. This is shocking! What's the point of bragging about great coffee when there's no coffee?

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply21 Aug 2018, 12:34
Official

To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Mugg & Bean Team
Customer Care Line: ***