LV
Lounette V

1 reviews | Active since Apr 2015

07 Apr 2015, 22:48

Best services ever

On Monday, 6 April 2015 we went to the new Mugg and Bean in Jean Avenue, Centurion. My husband went for an operation a few weeks ago and the Dr put him on a special diet plan for 6 weeks, which makes eating out a terrible nightmare. We went from one restaurant to another inspecting their menus to find something suitable for him to eat. The Manager/owner noticed our predicament and came to inquiry what the problem was. After informing him he told us to wait and called his chef and instructed her to prepare him something that will fit into his special dietary requirements. If this is not going the extra mile then I don't know what is!!!! Excellent service and I can highly recommend their food and friendly service of the staff. Thanks again and may this be the beginning of a very successful future.

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Replies (1)
Mugg And Bean
Mugg And Bean's reply09 Apr 2015, 10:17
Official
Hello springbokke,

We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Jean Crossing Centre branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Mugg and Bean Customer Care

Best regards,