1 reviews | Active since Dec 2016
Bad Service or Shall I say No Service
<p>At Mugg and Bean Gallaria on the 16.12.2016 @ 19:50 we received no service at all we arrived and set for more than 10mins with no waiter. And as we walked out no one cared all waiters were standing next to on of the till and they were not bothered at all. </p> <p> </p> <p>I am so disappointed at no Service and funny enough a white couple that arrived way after us received an instant service. Hence we walked out as our presence was a problem at mugg and bean</p> <p> </p> <p>don't deserve a star at all. </p>
Thank you very much for taking the time to report your experience with our (Galleria) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
The Mugg & Bean Team
Thank you very much for taking the time to report your experience with our (Galleria) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
The Mugg & Bean Team