ML
Mashadi L
1 reviews | Active since Jun 2014
31 Jan 2016, 21:18
Bad service Bad Food
I went to the mugg & Bean in parkmore sandton total garage. This was my second visit and the first one wasnt so great aswell. On my second visit i ordered a toasted chicken mayo sandwich and a bacon cheese and tomato sandwich. These took 30 minutes to prepare and caz,e out cold. The chicken mayo had no mayonnaise and it ooked like car food. The bacon & cheese sandwich had no cheese in it and the bacon was barely there. The ****ins are not covered and flies are all over them. I have never experienced such worst service at a mugg & bean ever. They could use some pointers from the mugg & bean in fairlands 14th avenue. I will never ever visit this mugg & bean again.
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Mugg And Bean's replyOfficial
08 Feb 2016, 09:37Hello Lilly10,
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Mugg And Bean's reply08 Feb 2016, 09:37
Official
Hello Lilly10,
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Parkmore Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care