RC
Richard C
1 reviews | Active since Feb 2015
10 Feb 2015, 14:27
Bad service
1. The service is shocking , I ordered a BBQ burger with no onions and a can of coke .<br> Total R82.50 !!!! <br> R17.50 for a 330 ml coke . The burger had 2 peaces of lettece 3 slices of tomato and the patty R65.00 <br> I was told to pay for my order before it would be placed . 15 min later the food arrived but no knife and fork , no Serviette's , not even tomato sauce .<br> The burger was totally tasteless and raw . In the hr that I was there the waiter came to me once.
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Mugg And Bean's replyOfficial
11 Feb 2015, 09:50Hello Richclaass,
Thank you very much for taking the time to report your experience with our Broadachers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Broadachers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Mugg And Bean's reply11 Feb 2015, 09:50
Official
Hello Richclaass,
Thank you very much for taking the time to report your experience with our Broadachers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Broadachers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care