NN
Nicole N

1 reviews | Active since Sept 2015

27 Sept 2015, 22:04

Bad/No serviced

Was seated at Mugg n Bean on Friday night nd it took the waiter 15mins to actually acknowledge/attempt to serve us...eventually walked out without ordering and mentioned the lack of service to the manger but his attitude was 'there's nothing i can do' Such bad attitude!!!

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply29 Sept 2015, 13:00
Official
Hello Dua***#,

Thank you very much for taking the time to report your experience with our Suncoast Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards
Mugg and Bean Customer Care