1 reviews | Active since Jan 2018
Bad management/ owner Kolonnade Pretoria North
I returned a salad that I did not expect to be prepared the way it was presented to me, the owner have no people s****s and should go into the undertaking business, he has no customer s****s and Mugg And Bean took away their most famous ****in “date and nut”, maybe they forcing consumers to buy the others but that’s not going to happen, too much sugar in everything else please franchisees sugar is last season
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
To hear you had an experience like this makes us just as upset and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***