BM
Buyisile M
1 reviews | Active since Jun 2019
18 Feb 2026, 14:52
Bad customer service- Mugg and bean Beyers Naude total garage
I went to this Mugg and bean today 2026/02/18. Cashier SNdlovu48 please smile and be willing to assist customers. I came through to order no greeting from him, he took my order, did not ask if I was paying cash or card he assumed I’m using card. He then processed the sale and went away. Without even giving me the slip. My order was done, he just put my things there and did not even bother letting me know that I must take the lid for the latte and help myself with everything else (sugar, etc). He just put my things there and disappeared, I stood there until I turned and saw actually I must do it myself. Please **** a smile atleast and communicate better!!
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Buyisile M's updateReviewer Update
18 Feb 2026, 14:54I went to this Mugg and bean today 2026/02/18. Cashier SNdlovu48 please smile and be willing to assist customers. I came through to order no greeting from him, he took my order, did not ask if I was paying cash or card he assumed I’m using card. He then processed the sale and went away. Without even giving me the slip. My order was done, he just put my things there and did not even bother letting me know that I must take the lid for the latte and help myself with everything else (sugar, etc). He just put my things there and disappeared, I stood there until I turned and saw actually I must do it myself. Please **** a smile atleast and communicate better!!
BM
Buyisile M's update18 Feb 2026, 14:54
Reviewer Update
I went to this Mugg and bean today 2026/02/18. Cashier SNdlovu48 please smile and be willing to assist customers. I came through to order no greeting from him, he took my order, did not ask if I was paying cash or card he assumed I’m using card. He then processed the sale and went away. Without even giving me the slip. My order was done, he just put my things there and did not even bother letting me know that I must take the lid for the latte and help myself with everything else (sugar, etc). He just put my things there and disappeared, I stood there until I turned and saw actually I must do it myself. Please **** a smile atleast and communicate better!!