1 reviews | Active since Nov 2012
bad customer service
<p>On Thursday the 27th at about 17:41, we went to have something to eat at Mugg m Bean in South Coast Mall but we were told by waitress that they are closing at 6 and therefore we won't be able to enjoy our meal. The store manager also came and told us the same thing so we couldn't even sit down and order our food because they were sk concerned about the closing time. This is totally unacceptable!</p>
Thank you very much for taking the time to report your experience with our Southcoast Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care
Thank you very much for taking the time to report your experience with our Southcoast Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean
Customer Care