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chanwe A

1 reviews | Active since Jun 2011

09 Feb 2016, 08:34

Bad coffee

Went to the mobile mug and bean at the total in melkbosstrand firstly I had wait 25Min for my latte and when I finally got it tasted like watered down ground mixed with milk and water. This is not what I expected from mug and bean.

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Replies (1)
Mugg And Bean
Mugg And Bean's reply10 Feb 2016, 10:50
Official
Hello chanea,

Thank you very much for taking the time to report your experience with our Melkbosstrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer Care

Best regards,