TN
Tapiwa N

1 reviews | Active since Jun 2009

19 Sept 2016, 16:13

Bad bad service !

<p>I went to mug and bean on 16 and 10 September to do some work. I get there and wait 30 minutes on each occasion and Boone comes to assist until I have to ask for assistance. wow! Not just once but twice that this happens! Disgusting service ! </p>

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply21 Sept 2016, 08:40
Official

Thank you very much for taking the time to report your experience with our Fourways mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Mugg and Bean Customer