jl
jhon-henry laing

1 reviews | Active since May 2012

29 Aug 2015, 14:27

Bad bad bad . Never suport m&b again ever

Once again a bad experiance .... and also at a difirent branch.<br> This is really an embarisment as you cant take family or friends to this resturant without having rude staff that have no idea what they doing . They are forcefull and arogent... food looks like **** and is very poorly prepared and presented . Manager is no where to be found.. seems like this is is the worst branch so far . Friends worked at mug and bean both who complained about the heigine and true as bob went looked over counter and wow dirty . I recomend and infact will tell people to stay clear from this place .

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply01 Sept 2015, 11:04
Official
Hello jhon-henry,

Thank you very much for taking the time to report your experience with our V&A waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards
Mugg and Bean Customer Care