pG
preshina G

1 reviews | Active since May 2015

12 May 2015, 12:12

awesome service

Few days ago we where on our way to Johannesburg and we stopped at mugg n bean in montrose for breakfast. Our 22 month old baby is a picky eater. We tried everything to get him to eat sum thing. Morena whom was our Waiter was so paticent and pleasant even when we changed our order numerous times. But the thing that put a tear in my eye as a mum was when I asked for a little milk for my baby and morena brought it in a small mug n saucer with a tea s****. That to me was something very special and memorable cos it was the first time something so wonderful has ever happened at a restaurant. Thanks morena and team you guys are awesome from baby Tristan and Presh

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply15 May 2015, 11:09
Official
Hello preshtt,

Thank you very much for taking the time to report your experience with our Montrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards
Mugg and Bean Customer Care