GL
Geoff L

1 reviews | Active since Sept 2009

17 Jul 2024, 13:27

AVOID MUG AND BEAN'S FAULTY APP AND COFFEE SUBSCRIPTIONS

I purchased a 5 cup coffee subscription from the Mug and Bean which provides 5 cups of coffees/cappuccinos in 30 days. I used the first 4 coffees with the 'loyalty only' option but when i tried to use it with the saved credit card, the faulty app ignored the subscription and paid the full amount - even though I had switched the toggle switch to use the subscription! It has since expired.

Be advised to avoid the Mug and Bean app as well as their subscription, since many of their OTC branches struggle to get internet reception and therefore cannot redeem any M&B subscription or even allocate loyalty points.

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