1 reviews | Active since Mar 2021
Atrocious Service at Mugg & Bean
This weekend I received atrocious service from Mugg & Bean in La Lucia. You would think that by now COVID protocols would be actively in place. I should have known what type of service I would have received when I had to ask for my hands to be sanitised at the entrance. Upon arrival the table we sat at was not cleaned from the previous customers or sanitised before we could order. After we asked the assistant manager on duty to clean the table he left and stated that he would get someone else to clean the table. We waited for 10 minutes for someone to clean our table and take our order whilst other customers who entered the restaurant after us were seen to immediately and had clean, sanitised tables. Thereafter I informed the manager, Sheldon, of my absolute disgust of their service and walked out of the restaurant. Lesson learnt and I will never go to Mugg & Bean in La Lucia again
