CL
Clinton L

1 reviews | Active since Dec 2013

25 Feb 2015, 09:41

ask for drink but get ignored

We ordered mango , they give us orange juice . We ask the mango again. We just got ignored . Called again and ask where is tje mango , she rep**** I will get the manager. My problem is why ignore us the first time ? I just dont understandvwhy ignore me when there is a problem. <br>

0
Replies (1)
Mugg And Bean
Mugg And Bean's reply25 Feb 2015, 10:32
Official
Hello clinlot,

Thank you very much for taking the time to report your experience with our Bedworth Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Mugg and Bean Customer Care