1 reviews | Active since Jan 2018
Arrogant Manager
4 meals were ordered, only 3 arrived. Was told its on its way, only to find out that they forgot about the fourth meal (my meal). Manager said ne cancelled the meal, no apology, nothing was done to rectify the situation. BAD ATTITIUDE.
Well this just won't do Ismail, a bad attitude is not something we look for in our managers and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,
Well this just won't do Ismail, a bad attitude is not something we look for in our managers and we will be resolving this matter for you. A Mugg & Bean Customer Care agent has been notified of this matter and they have escalated it to both the store manager and the area manager for the store in question. A representative from the store and from our Customer Care team will be in touch with you directly to ensure this matter is resolved swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Mugg & Bean Team
Customer Care Line: ***
Best regards,