Almost choked to death
<p>I just purchased a triple chocolate ****in at the mugg and bean at Total garage marine drive. When I got home and was enjoying my ****in, i bit into a piece of plastic, almost swollowing part of it. I looked at what was left and it appeared to have been then end of a a platic knife. I immediately drove back to Mugg and Bean at The Total garage. I called the manager on duty who is always there, the lady from mugg and bean showed him that it was the end of a platic container lid. What upsets me is all they offered me was a repalcement meal but refused to refund me.</p> <p> </p> <p>I intend putting this all over the media, I could have died and all i get is oh sorry and a free wrap!</p> <p>ill never eat from Mugg and Bean again.</p> <p> </p> <p> </p>
Thank you very much for taking the time to report your experience with our Marine Drive Total Garage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care
Thank you very much for taking the time to report your experience with our Marine Drive Total Garage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Mugg and Bean Customer Care