1 reviews | Active since Dec 2016
Much of what?
So, I feel for the people who got the same issues as me and here I am to state the obvious.
I placed an order on a rainy day earlier in the year and paid with immediate effect and mailed them the proof of payment.
All well yes but here is the thing. YOU have to enquire about your items as it went past the date it should've arrived. They won't inform YOU.
First it was the excuse that there was a hold-up with the supplier and they will look into it for you and get back to you. They didn't. 3 weeks later I sent an email just to get a very abrupt rude email where I got told that items sold takes about 15-20 WORKING days which does not appear on the webpage. It does however make you pay more for faster delivery etc. Doesn't! So I wait another 2 weeks and nothing. I mail and I got told my order has been shipped. Then same thing, shipped but they will track and.....wait for it........ "get back to me". They didn't. In that time I moved and my address had changed whereupon I mailed and said they should chamge my address. One good thing came from this and I got a reply and said they would change but order is on its way. Another 3 weeks passed and miraculously my parcel arrived.
Now I'm not one to complain but I only got half my order, and the half I got had the worst quality I've seen from any shop as the dresses are unraveling at the seems and one of the dresses wasn't even the color that was ordered. Now they all look rather similar and that's why I took diff color. Duh! When I sent an email complaining, I got a reply from them saying they never had any complaints regarding the quality of their items. NEWS FLASH MUCH MAX... It's made in China in bulk, if you want to think you are a upstairs company that sells quality items and great service to your clients then think again. Their is a huge difference being a company that gets their items produced for them on massive scale and then there are you.... A Dropshipping company who think they are the only ones selling that exact items. If you go look online actually you would see most shops like our truly beloved sells exactly the same goods.
In your trade if you want to be successful, put your client first, inform them of any delay, keep quality standards top notch, do not get rude, and for God sake, COMMUNICATION, reply to our emails and if we want a refund then give us a ****ING REFUND!! It's our money we paid to you for a service which wasn't provided. Get your **** together because I'm not stopping here. I want my money back in full, you can have your fancy *** that's falling apart and stick your policy up your ****.
I speak for all of us you took for a ride then hide by not responding. You will hear from me very VERY soon
Humblest of regards
Mr. JD Mills
To the other clients that are getting *****ed, I hope you get assisted and then never using their services again.
Ps: I told you Much Max, but you didn't listn... Wait... I mean respond. Kry vir jou!!
