AK
Angie K

1 reviews | Active since Sept 2018

14 Sept 2018, 11:56

Is there a 7 star option?

Hands down, this has been the best customer service I have ever had. I ordered 3 Overbust Corsets in plus size. Shipping took less than 2 weeks but, to my dismay, I couldn't fit in the bust section of the corsets. I emailed Much Max and Tracy got back to me immediately, happy to exchange the corsets for a better size. This time, I measured myself and selected the corsets in two sizes smaller! The exchange process was a breeze and the new corsets arrived just as fast as the previous order. The size was still wrong, however. I emailed Tracy with photos and they happily recommended just one more size reduction. I thought for sure I was going to be hung out to dry, but Tracy worked with me to prove delivery and honor the exchange! I now have 3 corsets on the way in the proper size and couldn't be happier.

Having tried on multiple types of corsets, reached out to their customer service not once or twice but THREE different times with issues, and having had shipments incoming so far, I can say with absolute cer*****y that their service alone is reason to purchase their products, but the corsets are absolutely lovely!

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