GIANT RED FLAG!! (...and no, it's not a carnival)

There should really be a below zero rating. Heed my advice and stay away from this place...they have NO business ethics whatsoever. I placed an order 25 May and received confirmation on 31 May that my order is shipped. (Lead time is 7-15 working days). Being Covid season I expected a delay of a week or so. On 17 June I requested a tracking number for the parcel and only received a reply from Zelda on 21 June that they would track the parcel and let me know. (Still waiting.) Tried numerous times since then via their various email addresses, their web chat and telephone number to get a reply, ANY reply...don't waste your time, they don't respond or communicate at all! Eventually got through to a Tracy on 29 July and she asked for 12 working hours to find out from the shipping agent where my parcel is. I agreed and have not heard anything since then...emails are ignored and go unanswered. These people have no morals, no ethics and no business acumen to speak of. I will be laying a complaint with CGSO.