PATHETIC CUSTOMER SERVICE

It is the worst service I have ever received from an insurance company, they do not take our calls or return messages, very ***********, I am trying to follow up with 2 3rd party claims but Cynthia Maseko, & Kelly Grandemange refuses to take our calls or return messages left for them to contact us. Brenda Pakela was supposed to action our claim and after 30 days we followed up nobody had worked on this claim, according to her she was behind on her work and unable to process this claim.