Still waiting for my cellphone

<p>I don't know what to do, I've tried many ways to get my cellphone from MTN but they keep on promising me, , to deliver the cellphone but nothing, from last year November/ December 2016, that's why I decided to write to you, please help me</p> <p> </p> <p> ********** 688/ work number ********** 537 MD NENE</p>