SERIOUSLY..! second complaint !!! take me serious.

You clearly didn't look into my complaint properly.<br> <br> Please read the facts before you respond. I'm not willing to go a day without a phone, and I will not be inconvenienced to take the phone to you as I work in Sandton.<br> I don't have a iPhone 6s. I wanted one, but was misinformed and now I have an iPhone 6 that im not happy with. <br> Please sort this out with a bit more urgency and customer satisfaction.<br> <br> Regards<br> <br> Driaan<br> <br> ---<br> <br> <br> <br> <br> <br> <br> Hello dri3579,<br> <br> We are truly sorry for any inconvenience caused and for the breakdown in service experienced.<br> <br> If the new device (iPhone 6S) is giving you problems, we will suggest that you take it back to the store with the box and all accessories. They will need to book in the device for a warranty assessment.<br> <br> The incorrect information related to the launch of the iPhone 6S will be escalated to the Regional Manager to address with the store manager and the consultant in question.<br> <br> Regards<br> Tim<br> MTN Complaints Management Team: REQ:***<br>