Pathetic service

What a struggle to get a new contract from MTN. From day one it was more of a headache than a pleasure to work with MTN. Firstly I couldn't get my new phone emediatly as I was porting the number and could not get the phone till the port was done. This happened on the Tuesday. Thursday morning I continuesly phoned the pavilion branch to find out what was going on and when the port will be done. I tried to get hold of them for more than 2 hour with no luck. After that I drove to the big branch in pavilion and again I could get my phone. After some calls on Friday I was told to pick up my phone as everything was done. Picked it up on Friday and it is Monday now and the sim is still not ported and activated. I have made numerous calls and was promised that it will be done but nothing has still not been done. What a waste of time and calls and money so far. Very disappointed with them. If this is the service you get from day one, I have no hope for the future.