no response

R4000 was deducted from my bank account over 2 months for data usage. The day i upgraded my prepaid contract i CLEARLY asked for them to put a block on my account. So that if my prepaid money and data was finished i could recharge myself. This was in March that i upgraded.... so the first time the money was desucted i went to Mtn Senekal to that they could check what was going on. The guy working there said that Mtn is on a strike and the SL was not going through. 2nd time i went to ask what was happening... as this is R4000 off of my personal bank account now. After an aplogy from the Owners side that this was in fact their fault. Now i lose R4000 in total for someone elses mistake. I spoke to headoffice he did the block on my account which im thankfull for. I will not leave this here. My debit order at Mtn is R945 pm....they CANT deduct any amount from my account as the like. I will take this further. And once this is sorted i WILL move 4 accounts to another cellphone service