LB
Len B

1 reviews | Active since Jul 2013

25 Aug 2016, 06:20

mtn no service

<p>sedert 2015 word ek geblok van tyd tot tyd op MTN ****rak 50 mtn choice. Tydens hierdie blok kan ek geen oproepe maak of ontvang nie. Dit is soos n suspensie op die lyn. </p> <p>Navrae aan mtn hieroor op 13 Okt 2015</p> <p> </p> <p><br /> --Original Message--<br /> From: ********** /> Date: 10/12/2015 4:44:50 PM<br /> To: ********** /> Subject: usage limit ********** <br /> <br /> Plz tell what cost or limit is this sms about ???<br /> <br /> I was previously blocked about this, and I use top up airtime ???<br /> <br /> <br /> Yello! You have started incurring cost from your Usage Limit. To check your balance dial *141*1*7851# or to manage your limit dial *141*5# Ts&Cs apply.</p> <p> </p> <p>antwoord soos volg vanaf mtn:</p> <p>Good day Sir/Madam,</p> <p>Thank you for emailing Customer Care.</p> <p>We apologize for the delayed response.</p> <p>Kindly be advised that your contract is MtnChoice 50mins not Top-Up that is why you getting messages about your limit usage.</p> <p>We look forward to being of service to you in the future.</p> <p>Kind Regards,<br /> Mmabatho Monyepau <br /> Customer Services<br /> MTN SA</p> <p>You can now text your query to us! Simply SMS 44303</p> <p>Reference Number: ********** 5</p> <p> </p> <p>Op 19 Jul 2016 weer n antwoord op n navraag hieroor:</p> <p>Dear Valued Customer,</p> <p>Thank you for your continued support.</p> <p>This email serves as acknowledgement of your request. Please retain your reference number found in the subject line for future tracking purposes.</p> <p> </p> <p>Op 19 Julie 2016 weer n navraag met volgende antwoord:</p> <p>Good day Lan Buchner,</p> <p>Thank you for emailing Customer Care.</p> <p>We apologise for the delayed response.</p> <p>Please confirm the below security points</p> <p> </p> <p> </p> <p>Op Aug 7 at 7:51 die volgende mtn antwoord:</p> <p>Yello Len.</p> <p>Thank you for contacting Customer Service,</p> <p>We understand the importance of your query and we will gladly assist you. The number ********** is not a prepaid number Kindly contact ********** it is a free call using another MTN contract number and chargeable from another service provider. I will forward your request for assistance to the postpaid department in case you do not have a working contract number to call ********** with. </p> <p>Kind Regards,<br /> Sivuyile Makunga <br /> Customer Services<br /> MTN Customer Service</p> <p> </p> <p> </p> <p>en tot op hede GEEN GEEN verdere antwoord nie.</p> <p> </p> <p>Ek het die simkaart van mtn gestuur per dreinpad, want dit het geen doel of waarde nie. </p> <p>Maandeliks word mtn stiptelik betaal met nog GEEN nalaat om rekening te betaal nie.</p> <p>Nou sukkel om die ****rak gekanseleer te kry want die ****rak was afgesmeer deur n mtn agent met belofte van n LG slimfoon, maar dit het ook nooit realiseer nie. </p> <p>Geen ****rak was geteken nie, en slegs telefonies hanteer.</p> <p>Maar hulle debiet order vir n volle ****rak gaan deur sedert April 2016 toe hierdie ****rak na bewering begin het.</p> <p> </p> <p>Verdere stappe word nou gedoen per regshulp rakende hierdie aspek.</p> <p>ek het ook nou n cell c prepaid nommer want mtn beteken niks. ********** 102</p> <p> </p> <p>Wonner of mtn enigsinds omgee oor kliente diens ?? hierdie klient is klaar met mtn.</p> <p>Len</p>

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