Mtn I'm still not happy

The 3 names responsible, they tried to help so I have nothing against them, but policies stopped them from being able to help me which is unacceptable. Mntombi sent me other information that I asked for but the person she contacted in billing didn't send me anything from the query I filled out. Sphilelele spoke calmly and professionally to me, even though I was at the offices after hours, but failed to get someone from<br> Billing to help me the following day which is the one thing I asked of him, also unacceptable. Mthokozisi Mcina was absolutely unhelpful, he gave me false information, failed to follow up and even had the audacity to tell that I can't ask for him at reception because he's off some days and some times he's too busy to come down to help clients, UnACCEPTABLE! Get your staff sorted out MtN, I'm tired of being *****ed over every time I try and handle things civilly and professionally. Next time I'm gonna scold every single person I talk to until something gets fixed, and believe me I have a booming voice, your security won't be able to quiet me down.