1 reviews | Active since Nov 2016
MTN has the worst customer service I am porting to Vodacom
<p>Yesterday between 1pm and 2pm I bought airtime and data bundles. I tried to get into Facebook and I couldn't get in. I restarted my phone thinking maybe the airtime hadn't registered. When I checked my balance it was 0. I called the 173 the whole day and night and they were claiming to have high call volumes. This morning at five I managed to get through, only because I was using the 808 number for contract subscribers. The agent told me I used the airtime, now I know I DIDN"T, then she said maybe there were Apps running and I told her the only APP on my phone is Whatsapp, I deleted everything else because this is not the first time my MTN airtime just disappeared. I have had it, Vodacom here I come. MTN deserves the fine they paid in Nigeria I hope they have more problems because their customer service sucks!</p>
