ME
Merinda E

1 reviews | Active since Jun 2015

26 Jun 2015, 11:34

MTN BAD BAD BAD

Dear MTN<br> Thank for replying to my previous complaint. In your reply you admitted that you made a mistake with my account. You admitted my contract is not set up correctly. <br> You are costing me money. I receive sms's from you that warns me that me services will be suspended if I don't pay my outstanding account. Why if I filled in all the correct forms, INCLUDING MY BACKACCOUNT AND A DEBIT ORDER, do I have to pay in any money. Again, this is just prove that you did not set up my account correctly because if you did, the money would have been deducted from my bank account. When I have spoken to the very *********** temp worker you employed when phoning your 808 number(which did not work this morning by the way) she said to me I do not have to pay it as it will be deducted on the first of July. But this morning I received an sms that my services will be suspended in two days if I did not pay it. Well MTN, i did pay my overdue outstanding amount. and then I had to buy another data bundle because my bundle is finished. HOW?????? I am so dissapointed in you, I cannot believe what is happening with my account. I cant do **** then you suspend my service. Just pay and pay and pay!

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