Furious

Good day I recently took out a online contract with MTN in November 2019 which went smooth, up until I asked if I can use my old number that I have for the past -+ 20 years already, I was told by an MTN consultant to port my number over which I did than called in to the numbers that was given to me by more than 2 consultants *** MTN)etc. I called explained I do not want a new contract number, the number that I ported over is the number that I want as my MTN top up number...........after calling in numerous of times speaking to 10 different agents being transferred from the one department to the other I was than eventually told I must go to the store........I went to promenade and Westgate mall Mitchell’s plain I was told by the consultants in both stores they can’t help me I must call the call centre they must assist and this after I have been to both stores and the one in Ottery 6 times altogether ………called the call centre again only to be told again you must go to the store…. Going back and forth for 2 weeks I than noticed MTN activated the new number which I did not asked for I called again and advised them that the card is activated and asked why because I never requested them to………same as usual none of the 100000 different departments with 200000 agents could explain why straight after the call the phone lost signal I left it for another 2 weeks called them just to be told they deactivated the sim and I must go to store go back to Westgate mall I was told by a consultant I must go back the next day with the waybill I did she made a copy of the waybill sent it to the call centre and advised she might be able to help me she will call me back 23.01.2020 she only called me back the next day Friday 24.01.2020 and said I must go see her in store as my contract has been cancelled … I went to the store the Sunday 26.01.2020 as I told her I won’t make it the Saturday …. Sunday 26.01.2020 got to the store at about 11:30Am, asked the consultant so what is happening she advised the call centre deleted, closed s****ped my account as the last call centre agent escalated my query to the wrong department and they closed it, so I asked her so what now? How is that my problem? She said I can’t blame the store for the call centre mistake I advised her I never said anything about the store nor did I say I am blaming the store, so what is the step forward the consultant than said I have 2 choices I need to open a new contract with same credits or give the device back than I get threatened by the consultant to say o just remember I now know about it and so does my manager… when I asked the question so what if I don’t have the device anymore and how is it that this is now kind of like I am to be blamed when I as the customer is the person that tried to sort things out and no help was given and for the second time in my life dealing with MTN again issues with them……….all the consultant did was Scruggs her shoulders at me…I got up and I will think about this and get back to her…….she than said I must come in the 2nd week of February that is when she will be in the store again and she will tell her manager when he asks her the Monday 27.01.2020 if I the customer was in the store she will say NO as she don’t have proof or the device. I need this to be sorted out taken completely off my name I don’t ever want to deal with MTN again I want nothing to do with MTN………why should I open a new contract????? Why should I give the device back???????????? Why as the customer should I be treated like a ******** and be sent around like puppet