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Segola N

1 reviews | Active since May 2024

16 Jul 2024, 10:37

Funds not credited

Was doing a Cash in from Momo app via Ozow on the 19th April till date hasn't been credited with my efforts they will take you from pillar to post I am sure 80% are not sure of what they doing, can't be tracing 1 simple transaction for 3 months. I have done my part n provided proof from all parties involved. Just pathetic service especially from MTN.

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Replies (1)
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Segola N's update15 Oct 2024, 13:05
Reviewer Update
When I handed the matter to the ombudsman that's when they credited funds to my account imagine 4 months later. Complaining to them won't resolve. Just follow procedure but escalate early