Complaint

My cellphone contract with MTN ended in March this year, i called em 15 days earlier to terminate the contract as is apperantely required, a month later they debited despite the prior termination and the payment that was supposed to be the last in march. Now when i apply for a bond it is picked up on the ITC system that i owe MTN R260. without a problem i call MTN to make a payment arrangement, they have blocked all the payment channels, the consultants cannot contact their legal team directly, i cannot pay on mtn normal accounts, all i have to do is wait for their legal department to contact me, it's been 2 full weeks since i hv been waiting and calling them on the daily basis, the responce is still the same, i must wait for legal department to call me in 48hours. it's been now 200hours. MTN that is well known for it's poor service has one more time proved itself right, i cannot buy a house now bcoz of the 260 that i have in my pocket but the useless mtn cannot take it because of some louzy legal team that no one in mtn consultant room knows where they can be found. If anyone knows the channels i can follow please assist.