bad service from MTN

<p>I have a cell phone contract with MTN which I got in February this year </p> <p> </p> <p>Around March MTN did not debit my account, a few days later I noticed that they had still not debited I then phone MTN to find out why. </p> <p> </p> <p>I was told that there was a system error around the 22 nd and the 25th of that Month. The lady that was talking to told me that I would have to pay the account twice which I disagreed with. </p> <p> </p> <p>I told her I didn't mind paying extra R100 until the account had balanced but not more. The lady said ok, a month later MTN debited around R850. I then phoned the call center to tell them I was not happy about this, at the time I had reversed that amount and I told her that I was going to pay what I could afford.</p> <p> </p> <p>This thing continued until I went to MTN head office, When I got the I was assisted by a lady who later introduced to a Gentleman called Robert. I spoke to Robert who I explained my problem, in our conversation I explained why I couldn't pay the large amount of about R1080 that they wanted me to pay. </p> <p> </p> <p>We came to an agreement that I will pay R600 till end of October to balance the outstanding amount starting from month end of August. </p> <p> </p> <p>I paid the R600 we agreed on but now my account has been blocked. I phoned Robert yesterday to address this and he has not gotten back to me </p> <p> </p> <p>I really not happy with this and I feel that MTN is taking advantage of Me </p>