Bad Service

I have Recently Contack MTN Customer Care to Make a payment arrangement i spoke to Nonjabulo witch was very unfriendly she did send me the Banking Details but there was no email address to send the POP and now my line has been cat because of bad service from Nonjabulo i am keepintg her Responsible for my line that has been Cut off i am really upset with the Customer service i did not get Paid from Roodepoort Medicrross so its not my fault that i cant make full payment she was very unpleasant and unfriendly i feel in a matter like this i could have been treated with Respect