tR
tebello R

1 reviews | Active since Dec 2014

22 Sept 2015, 22:56

BAD SERVICE

IM SO DISAPPOINTED WITH MTN I BOUGHT AIRTIME ON SUNDAY WITH MY BANK ACCOUNT R100 TWICE WHICH = TO R200 BUT WAS NEVER LOADED ON MY PHONE I GAVE IT AN HOUR BUT STILL WAS NOT LOADED I CALLED THE CUSTOMER SERVICE THE FIRST PERSON I SPOKE TO TOLD ME TO THAT I NEEDED TO WAIT FOR ANATHER HOUR OF WHICH I DID , I LATER CALLED AGAIN AND THE SECOND LADY BY THE NAME OF NTHABI SAID THAT I MUST GO TO THE BANK AND GET A BANK STATEMENT THAT PROVES THAT I DID REALLY BUY AIRTIME AND FAX IT OF WHICH IT ,, WAITED FOR LIKE 5 HOURS AND NO ONE SAID ANYTHING , SO I DECIDED TO CALL AGAIN I EXPLAINED THE SITUATION TO THE PERSON THAT WAS ANSWERING ME AND HE TOLD ME I MUST WAIT FOR 48HOURS AND LASTLEY WHEN I CALLED THEY TOLD ME THAT I MUST GO EMAIL AND PRINT A NEW STATEMENT <br> <br> I HAVE BEEN TAKEN FROM PILLER TO POST, I FEEL LIKE IM NOT BEEN HELPED ANY HOW ALL WANT IS MY R200 BACK AND IM DONE WITH THIS MOBILE , I JUST WANDER HOW MANY PEOPLE OUT THERE GO THROUGH THE SAME FRUSTRATIONS ....<br> <br> I JUST DONT UNDERSTAND CAN IT BE SUCH A BIG DEAL FOR ME TO GET MY R200 AIRTIME <br> <br> I WANT MY MONEY BACK AND IM DONE WITH THIS MOBILE BECAUSE THEY AINT BEING LOYAL TO THEIR CUSTOMERS <br> ***

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